- Free ground shipping on all orders over $100.00 (Canada 3 business days, USA 4-7 business days.)
- 10.00 rate ground shipping on orders within Canada (Canada 3 business days)
- 12.00 rate ground shipping on orders to the USA (USA 4-7 business days.)
- Expedited shipping- please contact us at:firstname.lastname@example.org
For international shipping rates please contact us at:email@example.com and a Luv. representative will be in touch within 24 hours.
Exchange + Refund Policy
If you are not completely satisfied with your purchase or gift, please email us before returning products at
and a member of the Luv. customer service team
will get back to you within 24 hours to assist you with your return. Returns are accepted within 30 days of the date that you received your order. Please allow up to 2 weeks for us to receive your return and process your request. Refunds will be issued in the original form of payment. If the item was a gift, we will issue store credit for the return.