FAQs

Learn all about LUV.! If your question isn't answered here, please feel free to contact us via hello@createluv.com
We are LUV. (Createluv.com)! An online gift shop featuring products and designers from all over North America and beyond.
We are an online retailer that donates 50% of net profits to charity of your choice! The remaining is invested back into LUV. so we can continue to grow to support more artists and charities.
We want to make gift buying more fun and rewarding! Finding the ‘perfect’ gifts can be draining, so why not get ones that give a little extra?
(L)ove (U)nconditionally (V)eraciously (.)Period
Yes. Yes it would. BUT when you have to buy a gift, why not get one that gives twice? (Once to your giftee and once to charity!)
We feature products from all over North America and the world! Our goal is to deliver high quality, fairly made gifts.
Many of our artisans are self-employed, small businesses or collectives that work together to improve the quality of life for their workers!

Garden Age Supply, for example, employs many women from the near-by villages. Not only are they paid a fair wage, they have input on the design, production and materials used in their products.

Peruvian Trading Co. is a collective improving the lives of artisans living in rural Peru by securing them income and a place to hone their skills.

You can learn more about our artisans HERE.

Why not?
Care for individual products is listed on product's page. These are generalized product care instructions. If you cannot find the care instructions you're looking for, please email us at hello@createluv.com
Solid gold, silver, gold filled and gold vermeil

Line flat baking sheet with aluminum foil

Spread out jewellery and sprinkle a fair amount of baking soda on them

Carefully and evenly pour boiling water over the jewellery and baking soda

Some bubbling will happen

Let sit for 5-10 minutes

Rinse with warm water and towel pat dry

Solid gold, silver, gold filled and gold vermeil with stones

Add the jewellery after adding the boiling water

Limit time to 10 minutes to avoid damaging stones

Rinse with warm water and towel pat dry

Tougher tarnish:

Use the baking soda paste(warm water + baking soda) and soft bristle brush to scrub spot (Toothbrush works best)

Brass (will also work on solid silver/gold)

Squeeze half a lemon into a small bowl (remove seeds)

Add baking soda while stirring until paste-like

Place brass into the paste and let sit for 5-10 minutes

Rinse in warm water and towel dry

Plated Brass

Wipe with lemon slice

Scrub with lemon on tougher spots

Rinse with warm water and towel dry

➵ Spot wash using a soft cloth, warm water and mild detergent as needed.
➵ Machine wash on gentle cycle in cold water.

➵ Tumble dry low or hang up or lay flat to dry

➵ Wash immediately after use with warm, soapy water.

➵ Do not soak

➵ Let air dry

➵ To keep product looking like new: rub a thin layer of food grade oil (vegetable, olive or coconut oil is recommended)

➵ Wash in warm, soapy water with mild detergent.

➵ Dust with damp cloth and mild cleaner

➵ Avoid placing harsh chemicals or alcohols directly on item

Not dishwasher safe

➵ Recommended: handwash in warm water with mild detergent

➵ Can put in dishwasher (low setting)

➵ Wick is long enough for initial lighting trim wick to ~¼” for re-lighting

➵ For optimal burning time: Burn for 2-3 hours at a time

➵ Allow to cool before re-lighting

➵ Burn on fire proof surface

➵ Keep out of reach of children and animals

➵ Wash in warm, soapy water with mild detergent.

➵ Dust with damp cloth and mild cleaner

➵ Not dishwasher safe

General Questions

WHO WE ARE:

WHAT WE DO:

WHY WE ARE HERE:

WHAT DOES 'LUV.' MEAN?

Would it be more effective to donate directly to charity?

Where are the products made?

"Fairly Made"?

Why?

Care Questions

Jewellery Care

Personal Accessory Care

Knitwear Care

Wood Product Care

Earthenware and Stoneware Care

Porcelain Ware Care

Candle Care

Glassware Care